Something comfy! You definitely don't need anything special and we strongly advise against salopettes and proper ski jackets! A pair of joggers or leggings are ideal as they give you plenty of movement (avoid jeans whenever possible) and loose layers that will keep you warm but that you can easily remove if you start getting warm. If it's raining, we'll still go ahead with lessons so a set of waterproofs is always a good idea.

As long as you are warm and comfortable, have your legs and arms covered, and you have a pair of gloves, you are good to go!

Once you have chosen between learning to ski or snowboard, purchase your chosen course voucher. 

You will receive an email with 7 sets of Voucher and Security codes - these are your passes to each lesson on the course. You can use them to book the corresponding lesson online.

We recommend starting out by booking the Try Skiing or Try Snowboarding followed by the 1 Star lesson. After these lessons, we strongly recommend booking your lessons as you go. 

Our easy online booking system means that you have full control over when you choose to have lessons and can make a plan that suits you. Lessons are available across evenings, weekends and daytimes, all year round. Click here to view availability and book online. 

When it comes to your first lesson, try and arrive 10 minutes before the start time. There is a medical declaration that we will need you to complete. Kitting up and de-kitting is included in the lesson time. This will get quicker with each lesson. 

Once you have completed your Try lesson and 1 Star, continue to book your Star lessons. It is sometimes necessary to have a second attempt at a lesson to nail all of the skills required to move onto the next level. This is normal, everyone learns at different speeds. Your course voucher includes one set of codes for a Free Repeat. If you need further repeat lessons, your course voucher entitles you to a 50% discount on these. The first 50% discount code is included in your voucher codes (for vouchers purchased after November 2024). If your voucher was purchased earlier, or you need further repeats, please email the team on hello@mendip.co.uk and they will be able to send across a unique code for you. 

Outdoor Activities can be booked as Individual Spaces or as Exclusive Groups, with some age limits. 

SNOWSPORTS

-Tobogganing: Ages 4-12. If booked as an exclusive Half Slope Group Session, ages 4+ with no upper age limit.
-Skiing Lessons: Ages 8+
-Snowboarding Lessons: Ages 8+ height minimum 1.2m Shoe Size min adult size 2
-Minis Private Ski Lessons: Ages 5-8.
-Recreational Skiing/Snowboarding: Ages 5+ and must be recreational standard.

TARGT SPORTS

-Archery, Axe Throwing, Air Rifle: Age 8+. If booked as an exclusive group session ages 6+. At least one adult must be participating.
-ArcheryActive, Nerf Battles: Age 6+. If under 8s are taking part, at least one adult must be participating.
-Frisbee Golf: Any age. Under 6s play free. Under 16s must be accompanied by an adult.

LAND ACTIVITIES

-Orienteering: Any age. Under 6s free. Under 16s must be accompanied by an adult.
-Bushcraft & Survival Skills:  Age 8+. If booked as an exclusive group session ages 6+. If under 8s are taking part, at least one adult must be participating. 

ROCK SPORTS

-Rock Climbing, Climbing Tower, Caving, Try Caving, Abseiling (20m/65ft): Age 8+. If booked as an exclusive group session ages 6+. If under 8s are taking part, at least one adult must be participating.

-Abseiling (50m/150ft): Ages 10+

WATER SPORTS

-Assault Course, Kayaking, Paddle Boarding, Raft Building Canoeing: Age 8+. If booked as an exclusive group session ages 6+. If under 8s are taking part, at least one adult must be participating. 

Gift Vouchers are valid for 18 months.

Annual Passes are valid for 13 months (meaning they make a great Christmas gift!)

To check the expiry date of your existing vouchers visit our Voucher Check Website

Yes, when you purchase a Voucher online we email you a link instantly so you can print or download your Personalised Gift Voucher.

You can use the Voucher details in your email booking confirmation to book online.

Vouchers can be used to make bookings online at www.mendip.me/book

Add your chosen activity to your basket for a time and date that suits you and proceed to checkout. 

Your voucher will have unique "Voucher" and "Security codes which are both required to redeem the voucher. Enter both of these codes in the corresponding boxes when prompted during the check out process. By clicking "apply voucher" the value of your activity session should fully discount from your basket. 

For a more detail of how to redeem your voucher, please visit www.mendip.me/myvoucher

If you cannot, or do not want to, use your gift voucher for the activity it was originally intended for, you can use it against any of our activities.  There are a few exceptions to this: ensure you check your original booking confirmation.

The discounted value will be the value at which the voucher was purchased for.  For example, a voucher purchased for £15, will discount £15 off the price of an activity.

When you check out, add your voucher codes when requested. If the voucher was not intended for the activity that is in your basket, you will receive a warning message. Once you click "Redeem voucher", the value will come off your basket total. 

Important: Vouchers can only be used once in this way. If your basket total is less than the amount paid for initially, you will lose any remaining credit. 

Vouchers cannot be used against food, drink or retail onsite. 

Click here to login to your Mendip online account and view Vouchers, booking files or any sessions booked online.   

To view Vouchers, select the Vouchers tab. Your Vouchers will be listed along with expiry date/s and a link to print. You may also use this section to edit or amend any personalised messages displayed on your voucher.