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Gift Vouchers

This page will help you use your Mendip Activity Centre Gift Voucher. Follow the instructions below to redeem your voucher.

VALUE VOUCHER
Can be used against any activity! BOOK HERE

TOBOGGAN VOUCHER
Valid for one toboggan space on any time slot (excluding Twilight Tobogganing) BOOK HERE

TRY SNOWSPORT VOUCHER
Valid for either a Try Skiing or Try Snowboarding session BOOK HERE

TRY VOUCHER
Voucher is valid forany 1.5 hour TRY activity session (excluding snowsports) BOOK HERE

HALF DAY/ EXPERIENCE ANY ACTIVITY VOUCHER
Can be used on any of our 2.5 hour outdoor activity sessions or 1.5 hour Try snowsport sessions BOOK HERE

LEARN TO SKI PACKAGE
Voucher is valid for one Try Skiing plus all four, ski Star lessons. Each star lesson is 2 hours long. Lessons can all be booked online. BOOK HERE

LEARN TO SNOWBOARD PACKAGE
Voucher is valid one Try Snowboarding plus for all four, snowboard Star lessons. Each star lesson is 2 hours long. Snowboarders must be 1.2 metre tall and have at least size 2 feet. Lessons can all be booked online. BOOK HERE

FAMILY DISC GOLF VOUCHER/FAMILY YETI HUNT VOUCHER
No pre booking required! Just bring up to 4 friends/family, your Family Disc Golf Voucher and a sense of adventure to our woodland disc golf course (a pair of sturdy shoes that you don't mind getting muddy are also recommended).
MORE INFO HERE

INDIVIDUAL DISC GOLF VOUCHER/INDIVIDUAL YETI HUNT VOUCHER
No pre booking required! Just come along with your voucher and a sense of adventure to our woodland disc golf course (a pair of sturdy shoes that you don't mind getting muddy are also recommended).
MORE INFO HERE

FAMILY DISC GOLF ANNUAL PASS
No pre booking required! Bring your voucher into reception before the expiry date. We will exchange it for a family annual pass valid for 1 year from date of activation. After that, come and play disc golf whenever you like!

DISCOUNTED VALUE VOUCHER
Discounted value vouchers can be used for any of our activities which can be booked online or for any of our activities which do not require advance booking. These vouchers cannot be used to purchase gift vouchers or private lesson, sessions or parties or redeemed against discounted packages, deals or custom prices. Value vouchers cannot be redeemed against food and drink or Twilight Tobogganing.



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    1 - Book your activity

    Find the activity your voucher is for and add it to your basket.

    Click here to find your Activity

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    2 - Checkout

    Once you have added all the activities you need, proceed to the checkout and create an account so you can manage your bookings.

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    3 - Enter your codes

    On the order review page carefully enter both your voucher code and security code then click the 'add' button. The value will be deducted from the balance.

    Groupon Instructions
    If your code is for Tobogganing for four children, you'll need to enter your codes four times. This is so you can use them on four seperate occasions if you wish.
    If your vouchers are labelled Groupon code and Security code, the Groupon code is your Voucher code and the Security Code is the Security code.
    If your vouchers are labelled Groupon code and Voucher code, the Groupon code is your Voucher code and the Voucher Code is your Security code.

  •   More info

    Voucher FAQ's

    We have compiled a list of frequently asked questions to give you the answers to the most common issues. Please check them out below...

    Do I need to book in advance?

    Most of our activities must be booked in advance to avoid disappointment! You can book either by selecting the activity that you want to do or the day you are looking for on our online activity calendar. The only activities that do not need pre-booking are disc golf and recreational slope use without an instructor.


    I have a gift card but the value is not the same as the activity I am booking

    The value of the gift card does not need to be used in one go, it can be used over multiple bookings. If the voucher value does not meet the amount required for the activity you are booking, payment can be supplemented at the checkout window.


    It is telling me that my voucher is not valid!

    Check that you are booking for an appropriate activity. Please be aware that activity vouchers will only work for their specific activity. Codes are case sensitive and do not work via copy and paste. Voucher codes will not work once the expiry date has past.


    Can I add extra people to my activity?

    Yes, add as many places into your basket as you need. If you have an outstanding balance after you have entered your voucher codes then you will be able to enter card details to make any outstanding payment.



    Do I need to have my activity before the voucher expires?

    Yes. Your activity must be booked and take place before the expiry date on your voucher.



    How do I know what to wear for my activity?

    Once you have booked your activity, you will receive an email with a link to our kit list detailing what to bring/wear to each activity. You will also receive a copy of the relevant medical disclaimer that will be needed to take part in each activity.



    I've lost the paper copy of my voucher!

    Don't panic. The person who purchased the voucher would have created an account with us and will be able to log in to this and reprint the voucher/give you the codes that you need to book your activity.



    I have a Disc Golf voucher but there is nowhere to book disc golf!

    Disc Golf does not need to be booked in advance. Just turn up with your voucher and we will get you checked in and out on the course.



    I would like to use my value voucher for disc golf

    Disc Golf does not need to be booked in advance. Just turn up with your voucher and we will get you checked in and out on the course.



    I would like to use my value voucher for recreational skiing/snowboarding

    As long as you meet our recreational requirements (stop safely, control speed, steer and avoid other objects and users and use a button drag lift) then you are able to come along and ski or snowboard any time that our slope is open (check here for our opening times). We will get you checked in on arrival and this does not need to be booked in advance.



    How do I use my Mountain Breakfast Voucher?

    Check the opening times of the Alpine Lounge here, and turn up with a big appetite!


    Can I book over the phone?

    Yes. As long as you have your voucher and security codes with you, our friendly team can help you out at any stage and get you booked for your activity using your voucher.