You can use Tobogganing vouchers against standard individual toboggan spaces.

If your voucher is for Tobogganing, chips and a drink, please double-check the cafe opening times.

If the cafe is not available when you visit for your toboggan session, you will be issued a voucher that can be redeemed on a future visit for chips and a drink. 

If you would rather use toboggan vouchers towards an exclusive session, you can use the value of your voucher towards any activity. Simply enter your voucher codes during checkout and your basket total will be discounted by the amount originally paid for your voucher(s). 

Please note, toboggan vouchers are not valid on Twilight Tobogganing. 

Gift Vouchers are valid for 18 months unless specifically stated.

To check the expiry date of your Voucher visit our Voucher Check Website Simply enter the Voucher and Security codes to find the value, title and expiry of your voucher. 

Yes, when you purchase a Voucher online we email you a link instantly for your to print your Personalised Gift Voucher.

Your voucher will have unique Voucher and Security codes, which are used to book activities online. 

Just go through the booking process as usual, and during checkout you will reach a 'Review' page where you redeem your voucher/s. Enter the Voucher Code and Security code. If your voucher is for multiple people, you can select how many uses you would like to redeem from it at this point. 

Continue through the checkout process and complete your booking.  You'll then receive a booking confirmation email. This may go into your junk mail folder so please check there if you don't see it in your Inbox!

Visit  www.mendip.me/myvoucher for more info about your voucher and links to book. 

..no problem..you can use the digital copy of your Voucher without needing to print it out - you just need your unique Voucher and Security codes to book.

If you have a Learn to Ski or Learn to Snowboard course voucher, this article will walk you through using it to book your first lesson and begin your journey to becoming a skier or snowboarder!

This article will use the example of skiing but the process is exactly the same for snowboarding, just look for Try Snowboarding sessions instead of Try Skiing.  

Your voucher should look something like this: 

You are going to use the codes outlined in the red box to book your lessons. 

To begin with, you are only going to book your Try Skiing lesson. To do this, click here to view available ski sessions.

Click here to view available snowboard sessions.   

Scroll through the lessons available and select the "Try Skiing" lesson on a time and date that suits you.  

Add the session to your basket and proceed to checkout. 

If you already have an account with us, sign in and if not create an account.

Once you are signed in, you will be directed to the review page of your booking. 

As you are booking a Try Skiing lesson, you will need the corresponding voucher code. 

Enter your unique codes into the boxes and select 1 from the number of uses drop down menu. 

Once you click Apply Voucher, the system will deduct the value off of your basket. 

Close the popup window. If you have more than one course voucher and have added multiple spaces to your basket, you can now repeat the process with the other codes. 

Once you are finished adding voucher codes, click Complete.

To complete you booking, you will be asked to add the participant name and, if required, enter the age. 

If you have additional items in your basket that are not covered by your vouchers, you will then be prompted for card details to pay for these. 

If there is no value left to pay, your transaction will be complete. You'll receive a confirmation email from us which has all the details of your booking. (Our confirmation emails can sometimes go into junk/spam folders). 

You can also view your booking by logging into your account. 

Once you have completed your Try Skiing lesson, you can book your 1 star ski lesson by following the same process and using your 1 star voucher and security codes. 

Please do not book lessons until you have been signed off by an instructor as ready to progress to a later star level. 

If you cannot, or do not want to, use your gift voucher for the activity it was originally intended for, you can use it against any of our activities. 

This can only be done for the value that the voucher was purchased for, so if it was a voucher purchased during a promotional offer, you will get the amount that was paid off an activity session. 

To use your voucher, add the activity session to your basket. When you get to the review page of the booking, enter your voucher codes. 

If the voucher is valid but is was not intended for the activity that is in your basket, you will receive a warning message asking you if you wish to proceed and telling you how much the voucher will discount off your basket. 

If you click "Redeem voucher", the value will come off your basket total. 

Please Note: Vouchers can only be used once if using against something they are not intended for. If your basket total is less than the amount paid for a voucher, you will lose any remaining credit. If your voucher included 'chips and a drink', the amount paid for this upgrade will be used against your basket total in lieu of the chips and drink element.

Vouchers cannot be used against food, drink or retail onsite. 

We have a couple of different types of Frisbee Golf Vouchers. 

If your Gift Voucher looks like this: 

(1) Add the number of children and adults you require to your basket and proceed to check out. 

(2) When you are ready, click "Book now" and proceed to check out. 

(3) After you have logged in, or created an account, you will get to a "Review" page of your booking. At this point input the unique voucher and security codes taken from your voucher. 

(4) Enter your unique voucher and security codes into the boxes and select the number of uses you wish to apply from the drop down menu. 

(5) Click "Apply Voucher".  The voucher will then discount the value of your basket, bringing it down to £0. 

(6) Click Complete to finalise your booking. 

If your Voucher looks like this, or a Half-Price Frisbee Golf Voucher or a Voucher that does not contain any unique codes : 

..there is no need to book in advance. These vouchers cannot be used to book online so simply turn up on the day with your Voucher and our friendly Check-in Team will be able to take any balance payment and get you out onto the course. 

If you have a Frisbee Golf/Disc Golf voucher that does not contain any codes, or is for a half price session, this cannot be used to book online. 

Frisbee Disc hire is included however we do take a £5 deposit per disc which is fully refundable on its return. Frisbee Golf takes approximately 2 hours to play in full and must be completed before the Mendip Activity Centre closes.

No, you can purchase as many vouchers as you would like! Some of the options only have limited numbers available so be quick!